The speed tier received and pricing will vary depending upon the speed tier selected and the level of Comcast video service and/or digital telephone service (if any) received. This is the disclaimer from their website:Ĭomcast speed tiers range from 4.0 to 16.0 Mbps download speed (maximum upload speed from 384Kbps to 768Kbps respectively). When I asked how I can verify this speed, I was told that I just have to take their word for it. Today I called customer service and the only answer I can get is that, yes indeed, I am paying for 6Mbps. I understand that this is the speed from this specific site and also includes time trhough my router/wireless network etc. The download speed test from PC Pitstop usually fluctuate from 750kbps to over 2Mbps. When they only had one level, I figured you get what you get, but now I want to verify that I am getting the 6Mbps that I'm paying for. Recently they switched their service to a tiered plan: 750kbs for $28 (I think- they don't offer it to existing customers w/ cable TV), 6Mbps $43, $53. I am a subscriber to Comcast Broadband internet service.
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